OFoodi

We make living stress free by cooking delicious Nigerian foods and  deliver them fresh to your doorsteps anywhere in the United Kingdom

Free shipping on  orders above £100

Privacy Policy

Who we are

https://ofoodi.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Privacy Policy

We are committed to maintaining the security of your data and respecting your privacy rights. Our privacy policy applies whether you use your mobile device or go on line via a desktop.

  1. What personal data we collect

– your name;
– your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;
– purchases and orders made by you on O’Foodi ;
– your on-line browsing activities on O’Foodi;
– your password(s);
– your communication and marketing preferences;
– your feedback and survey responses;
– your location;
– your correspondence and communications with O’Foodi; and
– other publicly available personal data, including any which you have shared via a public platform (such as on Instagram or public Facebook page).

Our websites are not intended for children, and we do not knowingly collect data relating to children.

This list is not exhaustive, and in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you set up an on-line account on our websites or send an email to our customer services team. Other personal data is collected indirectly, for example your browsing or shopping activity. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.

  1. How we use your personal data

– to provide goods and services to you;
– to manage any registered account(s) that you hold with us;
– to verify your identity;
– for crime and fraud prevention, detection and related purposes;
– with your agreement, to contact you electronically about promotional offers and products and services which we think may interest you;
– for market research purposes – to better understand your needs;
– to enable O’Foodi to manage customer service interactions with you; and
– where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

  1. How we protect your data

– our site runs on Secure Sockets Layout (SSL) ensuring that all data is safely transmitted and encrypted;
– internal policies setting out our data security approach and training for employees.

  1. What you can do to help protect your data

O’Foodi will never ask you to confirm any bank account or credit card details via email. If you receive an email claiming to be from O’Foodi asking you to do so, please ignore it and do not respond.

If you are using a computing device in a public location, we recommend that you always log out and close the website browser when you complete an online session.

In addition, we recommend that you take the following security measures to enhance your online safety both in relation to O’Foodi and more generally: ­-

– keep your account passwords private.  Remember, anybody who knows your password may access your account.
– when creating a password, use at least 8 characters.  A combination of letters and numbers is best.  Do not use dictionary words, your name, email address, or other personal data that can be easily obtained.  We also recommend that you frequently change your password.  You can do this accessing your account, clicking ‘your account’, clicking ‘your data’ and selecting ‘change password’.
– avoid using the same password for multiple online accounts.

  1. Your Rights

You have the following rights:

– the right to ask for a copy of personal data that we hold about you (the right of access);
– the right (in certain circumstances) to request that we delete personal data held on you; where we no longer have any legal reason to retain it (the right of erasure or to be forgotten);
– the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you (the right of rectification);
– the right to opt out of any marketing communications that we may send you and to object to us using / holding your personal data if we have no legitimate reasons to do so (the right to object);
– the right (in certain circumstances) to ask us to ‘restrict processing of data’; which means that we would need to secure and retain the data for your benefit but not otherwise use it (the right to restrict processing); and
– the right (in certain circumstances) to ask us to supply you with some of the personal data we hold about you in a structured machine-readable format and/or to provide a copy of the data in such a format to another organisation (the right to data portability).
If you wish to exercise any of the above rights, please contact us using the details on our contact us page.